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Hitachi Maxco, Ltd. will
strive to achieve unsurpassed excellence and reliability
in supplying world-class, high quality industrial
products and services to our customers, clients, and
partners in the North American marketplace.
To achieve this goal and to assure "total customer
satisfaction", all employees of Hitachi Maxco, Ltd. will
be challenged to achieve the highest quality possible in
all aspects of their jobs and for each process of our
business.
Our company shall never be satisfied with existing
quality standards. We shall implement the concepts of
continuous improvement, clear accountability, and clear
measurability to assure ongoing quality enhancement in a
way that is quantifiable to our customers and our
employees.
In addition, we will require that all of our partners
and vendors participate with us fully in supporting this
Quality Mission. All aspects of our business, from
initial product development through the final delivery
of goods and services to our customers, will be examined
to assure compliance with our Quality Mission.
Being in the competitive marketplace, we understand that
it is mandatory to pursue vigorously this Quality
Mission and to achieve continuous improvement, in order
to deliver unsurpassed value for our customers, profit
for our shareholders, and a stable and pleasant work
environment for our employees.
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